Your merchant statement contains sensitive financial detail about your business. Here is exactly how we protect it.
1. Infrastructure
The site is hosted on Vercel, which provides automatic HTTPS via Let's Encrypt and runs on infrastructure that meets major industry compliance standards including SOC 2 Type 2. Email delivery is handled by Resend, with all sending domains authenticated via SPF, DKIM, and DMARC.
2. Data minimization
We collect only what we need to perform the audit and contact you with the result. We never request — and our forms cannot accept — credit card numbers, bank account numbers, Social Security numbers, tax IDs, or any payment credentials.
3. Access controls
- Only the two principals have access to uploaded files
- Access requires individual authenticated sessions on managed devices
- Administrative access to the underlying systems is two-factor protected
- No vendor, contractor, or third party receives copies of your statement
4. Retention & deletion
- Statements are automatically deleted 30 days after your audit is delivered
- You can request immediate deletion at any time by emailing david@nmerchantsolutions.com
- Backups and logs follow the same 30-day retention
5. Network & transport security
- TLS 1.3 (with TLS 1.2 fallback) on all endpoints
- HSTS preload enabled with 2-year max-age
- Strict CSP-style headers on application pages (X-Frame-Options, X-Content-Type-Options, Referrer-Policy)
6. Vulnerability reporting
If you discover a security issue with the site, please contact us before disclosing publicly. We treat security reports with priority and will respond within 48 hours.
- Email: david@nmerchantsolutions.com with subject "Security report"
- We do not currently offer a paid bug bounty, but we will publicly thank good-faith reporters with your permission
7. Incident response
In the unlikely event of a data breach affecting customer information, we will notify all affected customers by email within 72 hours of confirming the incident, in line with applicable U.S. state breach notification laws.
8. What we don't claim
We are not currently PCI-DSS certified as a service provider, because we do not handle cardholder data — our service handles processing statements, not card numbers. We are pursuing BBB A+ accreditation. We are not SOC 2 audited as an independent entity; we rely on Vercel's SOC 2 attestation for our underlying infrastructure.
9. Contact
- David Geoola — david@nmerchantsolutions.com · (310) 853-3793
- Ohad Mizrahie — ohad@nmerchantsolutions.com · (818) 730-6617